StatCounter - Knowledge Base

The FuturePay Shopper Home Page will be displayed. You will see a list of one or more Agreement ID links corresponding to subscription payments for which you have signed up. Click the Agreement ID link for which you want to change payment details.

The FuturePay Agreement Details screen will be displayed. Select the Change Payment Details button at the top of the screen - this will display the Change Payment Details page.

Enter the new card details.

Click the Submit button to enter your new payment details into the system.

WorldPay will attempt to take the next payment, when due, from the updated card. If there are any outstanding payments due, Worldpay will attempt to debit these from the updated card periodically until your account is up-to-date.

Important Note: Due to a limitation with the Worldpay system, when you change your credit card details, your new card number will not be displayed until a payment has been debited from that card.

Please note that as Worldpay is a third party payment processor for StatCounter, we are unable to assist you with queries in relation to your Worldpay account. If you have difficulties with your Worldpay account, please refer to the Worldpay Shopper Help Area.

Please further note that if you are experiencing difficulties with Worldpay, we strongly recommend that you switch to our new payment processor, Realex, over which we have full control and with which we can offer you full assistance and support.